– Non-standard or bad cards : 

   Please change the card (an ISO CR80 card (54mm x 86mm) must be used).

 – Uneven or poor surface of card :  

   Please change the card. 

– The card feed or printing roller is dirty :

   Clean the rollers by using a cleaning kit.  

– The printer is outdated : 

   Contact your local supplier.

Color print is not aligned

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