– Non-standard or bad cards : 

   Change the card (an ISO CR80 card (54mm x 86mm) must be used).

– The card feed or printing roller is dirty :

   Clean the rollers by using a cleaning kit. 

– Malfunctioned ribbon sensors : 

   Contact your local supplier to replace the sensors. 

– The printer is outdated : 

   Contact your local supplier. 

Unplanned color print